This is the privacy policy of Friendly Analytics, a product of Friendly LLC.
Here you can find out how we process data with Friendly Analytics on behalf of our customers.
If you want to know what data we process about you when you visit our website, when you contact us or when you become one of our customers, click here:
Privacy Policy of Friendly LLC
You can find the privacy policy for Friendly Automate here:
Privacy Policy of Friendly Automate
Contents
Introduction
Our customers are responsible for the processing of data with Friendly Analytics. We, Friendly LLC, provide the software to our customers as a processor. In doing so, we comply with the applicable laws such as the new FADP (CH) and the GDPR (EU).
Data processing with Friendly Analytics
Friendly Analytics is a service for tracking and evaluating the performance and reach of a website.
Friendly Analytics analyzes the user behavior of website visitors without storing any personal data. All data collected by Friendly Analytics is completely anonymized and does not allow any conclusions to be drawn about individual persons. We deliberately do not use cookies.
Data protection and data security
As a software provider, we store the data of our customers’ customers (order data). We protect this data with the same care as our own customer data.
We use technical and organisational measures (TOMs) to ensure that all data is stored securely and protected against unauthorised access.
We are certified in accordance with ISO 27 001 for information security and ISO 9 001 for quality and have been awarded the “swiss made software” and “swiss hosting” labels.
Sub-processors
Friendly stores and handles all personal data processed for our customers exclusively in Switzerland with providers headquartered in Switzerland. We do not store any order data in the clouds of tech companies in the US.
We have currently commissioned the following sub-processors:
| Sub-processors | Activity | Country of head office | Country of hosting |
|---|---|---|---|
| Infomaniak | Hosting of our products | Switzerland | Switzerland |
| Netstream | Backups of our products | Switzerland | Switzerland |
| hosttech | Backups of our products | Switzerland | Switzerland |
Friendly as a data processor
Here you can find a template of our Data Processing Agreement (DPA).
Data protection compliance with the GDPR
As Friendly Analytics does not collect any personal data and does not set cookies, the service is fully compliant with the GDPR from a privacy perspective.
Customers based in the EU or Swiss customers who target persons in the EU can therefore use Friendly Analytics without restriction and without the use of a consent management platform (cookie banner).
As of: July 23, 2024
