Friendly is a small Swiss company with a big goal: to make marketing software more friendly.
We believe that privacy is a competitive advantage, work only with open source and donate one percent of our revenue to charity:
Contents
The minds behind it
Stefan Vetter
Stefan Vetter is the founder and CEO at Friendly. He is also the founder at Wortspiel, one of Switzerland's leading digital marketing agencies. His motto: "We have an exist strategy, not an exit strategy". Stefan likes traveling, U2 and ice baths.
József Keller
József "Joey" Keller is CTO and employee #1 at Friendly. He is an Assistant Team Lead on the product team of the open source software Mautic, on which Friendly Automate is based. Prior to Friendly, Joey worked for a US media company, the largest social network in Hungary and the national airline of Hungary.
Kathrin Schmid, PhD
Kathrin Schmid, PhD, is CMO and CISO at Friendly. As Chief Marketing Officer, her role is to build public trust in Friendly. As Chief Information Security Officer, Kathrin is also responsible for the security of our customers' data. Both activities are well compatible for her because we see data protection as a competitive advantage. In her free time, Kathrin enjoys hiking and swimming in the Aare River.
Lukas Sigel
Lukas Sigel is Chief Customer Officer at Friendly. He does everything in his power to make our customers successful with our software. The computer science graduate has been working in IT for over 10 years and completed a CAS as a frontend developer while working. In his spare time Lukas organizes concerts and looks for new talents for the big stage in Switzerland.
Peter Boehlke
Peter Boehlke is freelance Analytics Consultant at Friendly. For over 10 years, he has been a contributor to the open source software Matomo, which is the foundation of Friendly Analytics. Peter has consulted with clients in over 30 countries on privacy-friendly web analytics.
Certifications
We place high demands on our quality, the security of our software, and data protection. We have these standards regularly checked and certified by independent third parties.
ISO 27 001: Systematic safety
We are in the process of establishing an Information Security Management System (ISMS) in accordance with ISO 27 001 (Information Security). The aim is to continuously improve our infrastructure and processes to protect data from loss, theft or modification. The initial certification by an independent third party is planned for the end of 2023.
ISO 9 001: Proven quality
ISO 9 001 (Quality Management) defines a system to ensure high quality of our offerings under all circumstances. The initial certification by an independent third party is planned for the end of 2023.
swiss made software: Swiss origin
The “swiss made software” label stands for high-quality Swiss ICT products and is only awarded to companies that are based in Switzerland and generate most of their value added in Switzerland. Friendly is a proud bearer of this distinction.
swiss hosting: Data remains in Switzerland
The “swiss hosting” label is also awarded by swiss made software and stands for two key promises:
- The data remains in Switzerland.
- The data can only be accessed by third parties via the Swiss authorities.
We are fulfilling these promises with our hosting in Switzerland with providers headquartered in Switzerland since day 1 and are pleased that we can now communicate this with this label.
Memberships
Together we achieve more. That is why we engage in various industry associations:
Swico – The trade association for digital Switzerland
Swico is the Swiss trade association of the ICT and online industry. Its more than 700 members employ 56 000 people and generate annual revenues of 40 billion CHF. We are one of these members.
gfm Swiss Marketing Association
The gfm Schweizerische Gesellschaft für Marketing (Swiss Marketing Association) was founded in 1941 and since then has significantly influenced the development of market-oriented corporate management in Switzerland. We are a member of the gfm.
HANDELSVERBAND.swiss
HANDELSVERBAND.swiss (The Swiss Retail Association) unites over 400 retailers. With over 460 online stores and 2 850 points of sale, its members generate around 21 billion CHF in revenue each year. Friendly is a service provider partner of HANDELSVERBAND.swiss.
Our story
The history of Friendly began in early 2020 with the goal of offering a privacy-friendly alternative to the marketing tools of Google, Meta & Co. This has grown into a company with four employees and over 80 customers:
Open Startup
Everyone says they are transparent. We are. As Switzerland’s first and only Open Startup, we share everything unless there is a reason not to publish it. This includes revenues, costs including salaries, website visits and even our employment contracts:
Investors (not)
We get asked time and again why we don’t want investors at Friendly as a tech startup. It’s not that we haven’t received any offers yet. But we have turned them all down and will continue to do so in the future. For good reasons:
Inspiration
These books have had an influence on us and our work:
Thanks
In addition to all of our supporters, our thanks go especially to the open source projects and their contributors that have made and continue to make Friendly possible:
